In this blog post, I’ll show you how to naturally and effectively incorporate empathy – the ability to understand and care about your customers – into your customer care cover letter.
Background
Since childhood, I’ve been very interested in human connection. Influenced by my grandmother, who was a Buddhist, I grew up hearing many stories about human connection and reincarnation, which influenced me to look at the people around me with a more precious eye. It sometimes thrills me to think that a random person I meet or a friend I make might have a connection to me from a previous life, and that we met against the odds. It was exciting and curious to imagine how a connection with a new person I met today might change my destiny, and it was also fun to think about what kind of relationship I might have had with that person in a previous life.
And it taught me how to care for, love, and respect the people who stayed by my side and went through life with me. My family was a harmonious one, and my father respected and cherished my mother, and always showed her his fierce love, to the point that I naturally wanted to meet and start a family with someone who could love me just as much. It was a time when I didn’t have to learn about love and respect the hard way, but was naturally influenced by my parents’ affection, which was naturally present in their lives. It was an early demonstration of my pursuit of a life in which I, too, received the devoted love of my parents and was able to share the many blessings I had received with others. This paved the way for me to develop a wealth of relationships around me.
Academic life
It was a time when I cherished, made friends who were always there for me, and had a lot of fun. Although the main purpose of a student is to study, it was also our task to grow up like a sprout during the time we could hang out together and be closely influenced by each other. We were able to share our stories and histories, exchange influences, and widen our wells together, as we had a thousand experiences and knowledge, and we dreamed of going out into the wider world as adults. Together, we had the courage to face a world that would have been unfamiliar and scary to us alone, but together, we had the courage to face it together.
It may have been childish and immature to adults, but to us, it was very serious. During those times of pure friendship and interaction without any stakes, we were able to deepen our inner selves, and the memories of being able to share our interests and experiences with each other, without selfishness or trying to get ahead on our own, have helped me to lead a smooth social life. It was during my school years that I realized the many simulations of interpersonal relationships that I would have to face as an adult, and it was also a time when I was able to gain practical experience of breaking out of the confines of my family and working together as a group, trusting and relying on each other. Thanks to this, I was able to gradually grow as a person who would contribute to society.
Personality Strengths and Weaknesses
I am the type of person who believes that many of the people I meet and interact with will eventually become my assets and support me in life. We are not designed to work alone, so if we want to be part of society and realize our full potential, we need to get used to working with others. There are limits to our individual strengths, and if we ignore our shortcomings and try to solve problems with our own arrogance, we will inevitably hit a wall at some point. Our abilities are designed to work much more efficiently when we work together in synergy. I believe that only by acknowledging these weaknesses can a person become truly strong.
On the other hand, I’ve also heard criticism that we shouldn’t rely too much on the strength of others, because in moments of desperation, we may have to rely on our own potential and improvisation to get out of a situation, and we need to practice independence to develop that kind of agility.
Values
I want to pursue a life where I can interact with a large number of people, make common cause, trust, and move forward wisely. We are made to encounter and connect with so many people in our lives, and to influence each other, and if we try to break out of that chain by ourselves, we are bound to have a much more difficult and challenging life. It’s like trying to ride a two-wheeled bike on one wheel when it was built for two. I believe this is the fate of human beings who are built on the basis of collective life.
Rather than viewing these constraints as frustrating or as a negative form of bondage, I believe they should be viewed as a source of strength that enables us to move beyond our natural abilities and deal with life more wisely. Life will be richer if we move beyond accepting them as unavoidable and recognize them as joyful and pleasurable.
Motivation and aspirations
Influenced by my Buddhist grandparents, who were very interested in the connections between people and reincarnation, I have developed an attitude of not taking even the most insignificant passersby in my daily life lightly, recognizing that many forces of fate and chance have brought me to this day, and responding to them to the best of my ability. Even if it was only a brief encounter, there must have been something about the way the world works that made it possible for that encounter to come to pass against billions of odds.
As a company that has always strived to treat each and every one of the guests it encounters and serves as a “precious encounter,” and to treat them accordingly, I believe that my personality would be a good fit for your company. If I were to work with your company, I would like to focus on the service that will allow me to make every customer feel valued.
