In this blog post, we will introduce specific examples of self-introduction letters that will be well received when applying for a customer support position.
Growth
“A family education that emphasized manners and dreams”
I grew up in a large family and was educated at home by my strict grandfather. My grandfather was a former military officer and placed great importance on manners and etiquette, and he valued having the right values above all else. Growing up under my grandfather’s guidance, I naturally learned good manners. I grew up as a child who observed good manners not only with adults but also with my friends. Because I received a somewhat strict education, my ability to maintain good manners at all times has often been an advantage, and now I am truly grateful to my grandfather. In addition, my grandfather was not only strict, but also helped me find my dreams by telling me profound stories and stories about great people. He read classic literature to me and told me that it was important to have dreams, and from that moment on, I began to think about my dreams. I wanted to live a life of respect for others. So I began to value my relationships with my friends and grew up cherishing the relationships between people. I also began to think more deeply than anyone else about my future career path.
School days
“Finding myself after much thought.”
In addition to valuing relationships with people, I needed a practical dream. So, I took two leaves of absence from school while thinking about what I wanted to do. Then, through volunteer work at a hospital, I decided that I wanted to work in the medical device field. Seeing how medical equipment helped an elderly man who had difficulty hearing to hear again, allowing him to hear his granddaughter’s voice, and helping a man who had lost his leg in a traffic accident to walk again, my prejudice against medical equipment disappeared. This is because medical equipment gives people dreams and hope in a way that the word “equipment” cannot express. Seeing people find customized equipment for those in need and working hard to lower prices, I wanted to work in that field too. To do so, it was essential to graduate from a medical device-related department, but I was already enrolled in a business administration department and it was impossible to transfer. So, I decided to gain practical work experience and started working at a hospital as an office worker.
Strengths and weaknesses
“The power of positivity shown on my face”
My personality is clearly reflected on my face. I am very positive and try to remain polite in any situation, and people often tell me that these traits show on my face. Also, smiling is not a habit for me, but something I genuinely enjoy doing. After much deliberation, I found my dream job, and now that I am doing it, I am satisfied and have no complaints, which is why I smile so often. I started out in an office job, then moved on to customer service, and now I am recognized for my work and support medical equipment. It is one of the most difficult jobs in a hospital, but I enjoy it, and it is only natural for me to provide friendly service to patients because I enjoy my work. This positive energy has carried over into my personal life, and I am now very happy with my family.
The downside of my personality is that I can’t get angry. I love people and have a habit of looking after them, so I don’t get angry easily and have trouble breaking things off. I am learning how to refuse in a nice way through books and from other people.
Career history (or experience that demonstrates your work skills)
“Experiencing hospital culture through six years of hospital office work.”
My volunteer work at a hospital was recognized, and I started working at the hospital reception desk. My job was to greet customers and patients, receive their documents, and answer simple questions. Most of the people who came to the hospital were confused and flustered, so my role was to calm them down and guide them as easily as possible. Through a lot of practice, I learned how to serve customers kindly and calmly. I was also responsible for delivering documents to the appropriate departments and managing the office. I worked harder than anyone else, and as a result, I was given the opportunity to work at the front desk. The work was easy, but dealing with people was a new experience every day. While I was working diligently, I heard that the department that provided medical equipment needed more staff, so I applied, and from then on, I was able to do the job I had always dreamed of. Connecting medical device companies and patients at hospitals and enabling them to use hospital equipment involved many restrictions, and although the consultations themselves were enjoyable and rewarding, I wanted to work in a more specialized and practical field. That was when I saw your job posting, and I applied as if it were fate.
Self-development
“I started exercising for customer support.”
Since I started working in the customer support department, I have been working harder than anyone else. That is exercising. I believe that I need to greet customers in good health, especially in a place where there are many patients. So, I exercise hard to build and maintain a strong and healthy body. I also do strength training to improve my physical fitness because I believe that I need to be physically fit to provide good service. I go to the gym three days a week on weekdays, and on weekends, I go mountain climbing and swimming unless I have something special to do. Perhaps because of these efforts, many people think I am much younger than my age, and some people say that I make them feel good when they see me.
Reason for applying and aspirations
“I will be the foundation of trust.”
I decided to apply to your company because I came to trust your products after working with many medical devices. I was satisfied as a customer, and as a consultant, I gained respect for your products after seeing many people start new lives thanks to them. That is why I decided to apply to your company after my six-year contract ended.
If I join your company, I will be able to start full-scale customer support work right away. I have already become familiar with your product lineup and the preferences of your patients through my work at the hospital, where I handled various devices and met many patients. I am ready to start work immediately and do my best for your company. I also promise to always provide friendly consultation. I will work diligently with a sense of mission, knowing that I am one step closer to the life I dream of. I will also prepare in advance to become a person who works perfectly. I will not think that I know everything, but will grow as a person who continues to learn and strive. If you believe in me, I am confident that I can prove myself through my actions. Thank you for your consideration.
